Will I need to submit identification documents for account re-opening?

Yes, you will be required to re-submit another valid ID as part of the re-opening process. Our list of valid IDs are:

- PhilID (National ID/PhilSys ID)
- ePhilID
- Philippine Passport
- Philippine Driver’s License
- Unified Multi-Purpose ID (UMID)
- Social Security System (SSS) ID
- Professional Regulation Commission Identification Card (PRC ID)
- Postal ID (card type)