Tonik Friends with Benefits Program for Merchants

“Friends with Benefits” Program Terms & Conditions

  1. Program period: May 1, 2022 – Sept 30, 2022.
  2. Tonik customers may earn Tonik Friends with Benefits (“benefit”) as a Referee, with a partner merchant of Tonik acting as a Referrer.
  3. New Tonik customers may earn a one-time benefit of P60 as a “Referee” (“referee benefit”) after completing all the following missions:
    1. Successfully uploaded a valid government ID, either during or after the onboarding process. Please keep in mind that verification process of an ID can take up to 24 hours or up to 3 business days in case there is a need for manual verification such as when there is a mismatch between your ID and the information you provided during onboarding.
    2. Use the unique Referral Code of their Referrer (Referral code provided by a partner merchant of Tonik starts with “M”) within 3 days of successful upload of ID. The day that the ID is uploaded successfully shall be counted as Day 1. Once the 3 days deadline has passed, the individual will no longer be able to enter a Referral Code.
    3. Top-up any amount to the Referee’s Tonik Account during the Program Period. Top-up of Tonik Account may be done through PESONet transfers from other banks, or through other channels available in the top-up menu in the Tonik application such as via other banks’ debit card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank). Any method which is not specified in these Terms and Conditions shall not be accepted as a completion of this mission. The fund must be successfully credited to Tonik Account before the end of the Program Period. Please keep in mind the various channels’ processing time for top-up.
  4. To participate as a Referee, an individual must have never had a bank account with Tonik before the launch of the referral feature in Tonik App and must not be an employee of Tonik. A Tonik Customer who has previously closed and reopened their Tonik Account is not eligible to participate in the program as a Referee.
  5. Entering a Referral Code is a one-time opportunity. Once a Referral Code is entered and submitted, it cannot be revised or changed. If the Referee skips the Referral Code step in the sign-up process, then there will no longer be another opportunity to enter the Referral Code again. Tonik will not be responsible for any failure, error, or omission in inputting the Referral Code.
  6. A Referee is not allowed to enter his/her own Referral Code in the Referral Code box. The Referral Code must belong to a Referrer (partner merchant of Tonik).
  7. The benefits will be credited to the Tonik bank account of the Referee on the first week following the month when the completion of the missions of Referee occurred. If the Referee completes the missions anytime between May 1 to May 31, 2022, then the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of June 2022. If the Referee completes the missions anytime between June 1 to June 30, 2022, then the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of July 2022. If the Referee completes the missions anytime between July 1 to July 31, 2022, then the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of August 2022. If the Referee completes the missions anytime between August 1 to August 31, 2022, then the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of September 2022. If the Referee completes the missions anytime between September 1 to September 30, 2022, then the Referee will receive the benefits via credit to their respective Tonik Accounts in the first week of October 2022.
  8. Any taxes on the benefits shall be for the account of the Referrer and the Referee, as may be applicable.
  9. If the Referee completes the missions after the end of the Program Period, then the Referrer and the Referee are not eligible to earn the benefits.
  10. Should the Tonik account of the Referee be suspended or closed on the date of crediting the benefit, the benefits due to both the Referrer and the Referee for the applicable referral shall be deemed forfeited, and the use of unique Referral Code of the Referrer shall become invalid, for the duration of the Program Period.
  11. Referees cannot refer themselves. Referrers or Referees are not allowed to create multiple or fake accounts in order to participate in the program, such act will void any benefits earned.
  12. Tonik reserves the right to cancel the participation of any individual, if any abuse, fraud, or suspicious activities are found, or if Tonik finds that such individual has violated the Terms & Conditions of this program, the Tonik General Terms & Conditions, or any rules or regulations of the Bangko Sentral ng Pilipinas.
  13. By participating in this program, the Referrers or Referees signify that they have read, understood, and agreed to all applicable terms and conditions.
  14. For more information, the Referrers or Referees can reach out to Tonik Customer Care through the chat feature in the Tonik application.

Frequently Asked Questions

  1. How do I know that I’ve successfully uploaded an ID?
    If you've just uploaded an ID, click the person icon on the main dashboard of the Tonik app to access your User Profile. If you no longer see an account limit notification, then your ID upload is successful and your Tonik Account is verified. Moreover, once your ID upload is successful, you can access the “Friend with Benefit” menu under the User Profile.

  1. I have uploaded my ID when I registered for my Tonik Account. Do I need to upload an ID again?
    If you have scanned your ID during your registration process, you do not need to reupload your ID or upload any other ID. Just to be safe, click the person icon on the main dashboard. If you no longer see an account limit notification, then your ID upload is successful and your Tonik Account is verified.

  1. I have uploaded my ID before the start of the Program Period. Does this count?
    As a Referee, no, you must upload your ID during the Program Period (whether during the onboarding process for a Tonik bank account or after the onboarding process).

  1. I’ve already uploaded my ID during the registration/onboarding process, am I now entitled to receive the benefit?
    As a Referee, no, you need to complete all your missions for Referees to be entitled to receive a referee benefit.

  1. Do I need to sign-up for the program in order to participate?
    No, there is no sign-up requirement.

  1. I onboarded before the start of the launch of the referral feature in Tonik App, can I still enter a Referral Code?
    No, individuals who onboarded after the launch of the referral feature in Tonik App cannot enter a Referral Code.

  1. I have closed my Tonik Account before the start of the program, can I participate in this program if I reopen my Tonik Account?
    No, customers who have closed and reopened their Tonik Account are not eligible to participate in this program as a Referee.

  1. Can I fulfill the top-up mission by asking someone to transfer fund to my Tonik Account from his/her Tonik Account?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or through other channels available in the top-up menu in the Tonik application: such as via other banks’ debit card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).

  1. Can I fulfill the top-up mission by asking someone to contribute to my Group Stash?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or through other channels available in the top-up menu on the Tonik application: such as via other banks’ debit cards, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).

  1. I accepted a loan during the program period. Does this count in fulfilling the top-up mission?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or through other channels available in the top-up menu in the Tonik application: such as via other banks’ debit-card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).

  1. I received a cash reward from Tonik during the program period. Does this count in fulfilling the top-up mission?
    No, top-ups are only from sources outside of Tonik. You can top-up through PESONet transfers from other banks, or through other channels available in the top-up menu in the Tonik application: such as via other banks’ debit-card, over-the-counter partners, online top-ups (Gcash, BDO Direct, BPI, Unionbank).

  1. I performed a PESONet transfer from another bank on Sept 30, 2022 after the cut-off time and the money will only be received by Tonik after Sept 30, 2022 according to my other bank. Does this count in fulfilling the top-up mission?
    No, to complete the top-up mission, you must ensure that the funds arrive in your Tonik Account on or before the end of the Program Period on Sept 30, 2022.

  1. I uploaded my ID on Sept 30, 2022. Is it too late to complete the mission?
    As long as you complete all the missions on Sept 30, 2022, then it’s not too late.
    Please don’t wait until the last day to upload your ID, luv. We advise you to upload your ID earlier since the ID verification process may take up to 3 business days in case there is a need for manual verification.

  1. I uploaded my ID on Sept 30, 2022. On Oct 1, 2022 I can still see information that my ID verification is still ongoing. What should I do?
    It is likely that we had to manually verify your ID due to possible concerns such as a mismatch between your ID and the information you provided during onboarding. Unfortunately, since your ID verification is still ongoing, you are deemed to have not successfully upload an ID and therefore you will not be eligible for the benefit.

    Please don’t wait until the last day to upload your ID, luv. We advise you to upload your ID earlier since the ID verification process may take up to 3 business days in case there is a need for manual verification.

  1. I entered a wrong code. Can Tonik help me revise the code I entered?
    No, once you enter a Referral Code, it is final and cannot be revised. Please make sure that you input the correct Referral Code.

  1. I entered a Referral Code starting with “T” and completed all the missions during the Program Period. Am I still entitled to receive the reward?
    No, only the referee who uses the Referral Code of the partner merchant (referral code starts with “M”) will be able to receive the benefit once all the top-up missions are completed by the referee.

  1. I participated in the previous FWB Bonus program, entered a Referral Code starting with “T” and only managed to complete all the missions during the current Tonik FWB Bonus program. Am I still entitled to receive the benefit?
    No, that program ended on April 30, 2022. The current program period is only for referees who use the Referral Code of Tonik's partner merchant (Referral code starts with “M”).